COVID-19 Updates

Message from Canada Border Services Agency (CBSA)

 

All travellers arriving in Canada are asked to isolate themselves for 14 days. If you develop a fever, a cough or difficulty breathing, call a health care professional or public health authority.

 

Canadians are asked to avoid non-essential travel outside Canada. For the latest and most up-to-date information, visit Canada.ca/coronavirus or contact the coronavirus information line at 1-833-784-4397.

Canada government COVID-19 Website: Click Here

Message from U.S. Department of Homeland Security (DHS)

 

As of March 3, DHS is augmenting the HHS Secretary’s Operations Center (SOC) with 20 personnel: 16 individuals from FEMA, three from DHS headquarters, and one from U.S. Coast Guard. These personnel are assisting the HHS-led interagency response through increased support and coordination.

Together, CBP and CWMD have screened tens of thousands of air travelers at 13 airports, helping Americans return to the U.S. safely and keeping threats to the broader public out of the country. DHS refers such threats directly to CDC for further examination.

DHS COVID-19 Website: Click Here

Message from Windsor Detroit Borderlink Ltd (WDBL)

To Our Valued Customers:

We are open! We appreciate the trust that you place in us and our staff when you use the Tunnel. The Tunnel takes the health and safety of its customers and employees very seriously. Our organization is closely following the recommended guidelines on the steps we can take to help prevent the spread of the virus and we have shared those specific instructions with our employees.

 

We want you to feel confident when using the Tunnel. The Tunnel will continue to monitor and act on this developing situation closely.

 

Thank you for your continued use of the Tunnel. We look forward to seeing you soon.

Press Release March 31st, 2020

Detroit-Windsor Tunnel to suspend nightly closures on renovation project to accommodate essential travel

   

DETROIT – The Detroit-Windsor Tunnel announced today that it will be suspending April’s weekly overnight closures tied to its ongoing renovation project and will remain open 24/7 to “essential” traffic.

 

“The Tunnel wants to thank the essential cross-border travelers, as well as the staff at U.S. Customs and Border Protection and the Canadian Border Protection Agency for their continued service during this national crisis,” said Neal Belitsky, president of the Detroit-Windsor Tunnel.

 

The tunnel had been scheduled to close between the hours of 9 p.m. and 5 a.m. on April 16, April 23 and April 30 as part of a $22 million renovation project under way.

 

  • As a reminder, the Tunnel is not accepting CASH. “Essential” travelers can pay via their Nexpress account, which can be opened at www.dwtunnel.com/NEXPRESS; by credit card on readers mounted on the exterior of each tollbooth; or by the DWT mobile app (search for NEXPRESS on the app store of your choice).

 

  • Transit Windsor’s tunnel bus service has suspended service for now.

 
 
 
 

Tunnel Bus Service Suspension

 

Starting from 8PM, March 19th, 2020, Tunnel Bus service will be suspended until further notice.

City of Windsor COVID-19 updates can be found here.

Travel Restrictions: Entry to USA

Last updated: 8PM, Mar 23rd, 2020 - currently effective

US CBP Guidelines for Persons Leaving Canada (Northbound Tunnel Traffic)

 

  • U.S. citizens and lawful permanent residents returning to the United States;

  • Individuals traveling for medical purposes (e.g., to receive medical treatment in the United States)

  • Individuals traveling to attend educational institutions;

  • Individuals traveling to work in the United States (e.g., individuals working in the farming or agriculture industry who must travel between the United States and Canada in furtherance of such work);

  • Individuals traveling for emergency response and public health purposes (e.g., government officials or emergency responders entering the United States to support Federal, state, local, tribal, or territorial government efforts to respond to COVID-19 or other emergencies);

  • Individuals engaged in lawful cross-border trade (e.g., truck drivers supporting the movement of cargo between the United States and Canada);

  • Individuals engaged in official government travel or diplomatic travel;

  • Members of the U.S. Armed Forces, and the spouses and children of members of the U.S. Armed Forces, returning to the United States; and

  • Individuals engaged in military-related travel or operations.

 

Travel Restrictions: Entry to Canada

Last updated: 8PM, Mar 23rd, 2020 - currently effective

CBSA Guidelines for Persons Entering Canada (Southbound Tunnel Traffic)

  • All commercial and work-related travel is continuing unimpeded, while entry for purposes such as tourism and recreation is not permitted at this time.

  • These new measures took effect at 12:01 EDT on Saturday, March 21, 2020 for 30 days at which point the measures will be reviewed.

  • This means that commercial vehicles carrying legitimate goods will be allowed entry, as well as people crossing the border for work.

  • CBSA continues to process all commercial goods and cargo. 

  • Border crossings by healthy people for essential non-economic reasons are also allowed, such as medical or compassionate reasons, provided they have not been outside the United States or Canada in the previous 14 days.

  • Indigenous Peoples who live at the Canada/US border are still able to cross the border as usual.

  • CBSA has implemented enhanced health screening measures at all Canadian Ports of Entry. Border officers are querying travellers on the state of their health and observing for signs of respiratory infection. Protocols provided by the Public Health Agency of Canada will continue to be followed including advice to self isolate and practice social distancing.

  • Canadians and Permanent Residents can cross the border to return home and will be asked to self-isolate for 14 days.

  • Self-isolation does not apply to persons who must cross the border for work and are not showing symptoms. 

 
 

   managed by

Windsor Detroit Borderlink Limited

555 Goyeau Street, Windsor, Ontario, Canada N9A 1H1

Phone: +1 (519) 255-6100 extension 6730

Email: customerservice@wdbl.ca

© 2019 by Windsor Detroit Borderlink Limited.